Privacy Policy
This policy explains how prenovastelix.com processes personal data submitted through this website and wedding coordination inquiry forms.
Controller: prenovastelix.com, PE. Address: Business Center Horizon Park, 12 Amosova St, Kyiv, 03038, Ukraine. Email: contact@prenovastelix.com. Phone: +380 676 969 2184.
Data we may collect: name, phone number, email address, wedding date, venue details, guest estimates, budget information, and any other details you provide in a message.
Purpose of processing: to review and respond to inquiries, discuss availability, prepare service information or quotations, manage booking requests, maintain communication, and protect our legitimate business interests.
Legal grounds: steps at your request before entering into a service arrangement, performance of contractual or pre-contract obligations, compliance with applicable law, and consent where required for non-essential tracking or optional marketing communications.
Recipients: authorized personnel and service providers involved in website hosting, email handling, CRM or scheduling support, and analytics tools, only where reasonably necessary for the purposes above.
Cookies and analytics: the site may use essential cookies for core functionality. Non-essential analytics or advertising technologies, if used, should be disclosed and activated only after consent as a risk-control measure.
Retention: personal data is kept only for as long as necessary to handle your inquiry, provide services, resolve complaints, keep legally required records, or defend legal claims.
Your rights: subject to applicable law, you may request access to your personal data, correction, deletion, restriction of processing, withdrawal of consent where processing is based on consent, and information about recipients of your data.
Contact and complaints: to exercise your rights or submit a privacy complaint, contact contact@prenovastelix.com or +380 676 969 2184. You may also use our business address above for written correspondence.
Important note: Ukrainian law requires consumer-facing information to exist in the state language. This English page may be used as an additional version.
Legal basis references: Law of Ukraine "On Personal Data Protection" No. 2297-VI; Law of Ukraine "On Electronic Commerce" No. 675-VIII; Law of Ukraine "On Consumer Rights Protection" No. 1023-XII; Article 13 of the Law of Ukraine "On Consumer Rights Protection"; Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" No. 2704-VIII.